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Dispatch, crew and warehouse software built around your operation

For NEMT operators and 3PLs whose software holds back new clients and contracts. We build your own platform from zero, or add the piece your current system is missing.

Free 30-minute fit check. If off-the-shelf fits you, we'll say so.

12+ years building software 150+ projects delivered 20+ countries
Wheelchair tripTRIP #4821 · VEHICLE W-07
Booked by brokerMon 14:10
Assigned to driver
Picked up · signature
En route · no signal
Dropped off · signature + photo
Trip report sent to broker
● syncedAudit trail on
Trusted by
SecureCare Cultivist USM Versata Vodafone Galka IF
The problem

Your operation grew. Your software didn't.

How it runs todayA subscription platform or an ageing in-house system
LimitationBug fixes take weeks and feature requests go nowhere
What it costs youThe team works around the software with spreadsheets and phone calls
How it runs todayCrews and drivers on paper, radio and phone
LimitationNo live picture of the job, and everything is re-typed at the end of the shift
What it costs youLate trips, lost scans and errors nobody can trace
How it runs todayClients, brokers and payers ask for data
LimitationThe records are scattered across tools, or don't exist
What it costs youYou can't prove your performance, so contracts and margins go to someone else
What we build

Systems for the control room, the road and the warehouse floor

Nothing fits any more

Your own platform, built from zero

Booking, dispatch and a live control room, plus crew, driver and warehouse apps, built around how you work. Built in phases, and you see it working every two weeks.

One system instead of a subscription and workarounds
8–12 months, phasedCode is yours
Case: dispatch platform for secure transport →
Your system mostly works

The piece your system is missing

EDI and API feeds, client and payer reports, or a field app on top of your WMS or dispatch tool. Nothing gets replaced.

Say yes to a new client without replacing anything
Pilot in about a monthYour system stays
Case: warehouse apps on a legacy backend →
Works without signalEvery action is saved on the device and synced when the van or the scanner is back in range.
Talks to your hardwareBarcode scanners, label printers, NFC cards and tablets, paired automatically.
Audit trail by defaultTimestamps, signatures and photos on every step, ready for a client or an inspector.
For NEMT operatorsBroker trips, Medicaid rules and payer reporting, with a signature at every pickup and drop-off. HIPAA: we sign a BAA and host on HIPAA-eligible AWS.
For 3PLsReceiving, picking, labelling and dispatch on top of the WMS or ERP you keep, with EDI feeds and client SLA reports.
Fixed price per phase · You own the code
Work

Explore our success stories

UK · Secure & mental health patient transport

A secure patient transport operator replaced a subscription platform it had outgrown

Bug fixes took weeks and feature requests went nowhere. We built two systems in its place: an admin panel for the control room and an offline tablet app for crews, with e-signature at every handover.

8,000+secure transfers a year
$3,000saved every month on licences
8 moto launch
Every handover and incident is now traceable, and when we need to change something, it actually gets changed.Operations Lead, secure patient transport operator
 Japan · Cargo delivery · 18 months

A Japanese carrier cut delivery wait times by 34% and sold its driver app to other carriers

Offline maps, routing and order handling for drivers who lose connection on the route.

12new business partners in 3 months
−34%delivery wait times
35% → 85%customer satisfaction
Read the case → UK · Logistics hub · 4+ years working together

A UK logistics hub raised warehouse productivity by 30% without rebuilding its old system

Receiving, moving and labelling stock during the pandemic surge, with scanners and printers pairing automatically and no rebuild of the old system.

+30%productivity reported by warehouse teams
Read the case → UK · Rail ticketing · 6 months

A UK rail ticketing provider launched NFC tickets a month inside its public-sector deadline

Buying, storing and validating tickets on an NFC card across several operators, built without touching the core platform.

6 modelivered inside a 7-month obligation
Read the case →
How we work

Start small, whichever way you go

Each step stands on its own, and you decide after each one whether to go further. A full platform usually takes 8–12 months, built in phases you can stop after.

01

Fit check

Free · 30 min

Tell us what your software can't do today. You get a written answer: buy a ready-made platform, add the missing piece, or build your own.

02

Discovery

2 weeks · $3,000

Process map, mock-ups and a fixed estimate for the platform or the piece you need. Yours to keep, even if you build with someone else.

03

Pilot

From $10k

The first module of your platform, or one integration or app on top of your current system, live with real users.

04

Grow

Monthly team

Build out the rest of the platform module by module, or keep a team on call for the next change.

Fixed price per phaseEach phase is a Statement of Work. Change requests are quoted before they start.
80% of Discovery creditedIf we build after Discovery, $2,400 of it comes off the build.
Start in 2–4 weeksDiscovery usually begins within a month of a signed agreement.
A demo every two weeksWorking software in a test environment your team uses before go-live.
3 months of support includedBug fixes after go-live, then a monthly team or your own developers.
Code and docs are yoursSource code, database schema and documentation are handed over.
FAQ

Questions buyers ask on the first call

Have you worked with US NEMT brokers and Medicaid rules?

Our patient transport platform runs in the UK, where it handles 8,000+ secure transfers a year. The workflow is the same as in US NEMT: booking, dispatch, a crew app, a signed handover and reporting. Broker portals and Medicaid rules for your state are mapped during Discovery, before any build starts.

How do you handle HIPAA?

We sign a Business Associate Agreement and host on HIPAA-eligible AWS. Patient data is encrypted in transit and at rest, access is role-based, and every action is written to an audit trail.

What if our current vendor won't give us API access?

We have built around that before. For a UK logistics client we built five warehouse apps on top of a backend we had no direct access to, and they have been running for 4+ years. In Discovery we check what your system can export and pick the safest way to connect.

What happens if the project goes over budget?

Each phase is a fixed-price Statement of Work. If the scope changes, we quote the change before any work on it starts, and you decide whether to go ahead. You can also stop after any phase and keep what was built.

Do you work in our time zone?

Our team is in Ukraine (UTC+2). We share the full working day with the UK and the morning with the US East Coast, and calls with the US West Coast are booked for your morning.

Do you only work in logistics and healthcare?

These two are our focus right now. Over 12 years and 150+ projects we have also built for e-commerce, edtech, entertainment, lifestyle, social and corporate clients in 20+ countries. A selection is on our Works page.

Tell us about your operation

Extensions: .pdf, .doc/.docx, .ppt/.pptx, .xls/.xlsx
CEO of Bytecrab

Stanislav Kuznietsov

CEO
What happens next
  • A 30-minute call about your operation
  • A written answer: buy, add the missing piece, or build
  • If it makes sense, a 2-week Discovery for $3,000
  • A pilot live with real users